Introduction

Home Improve Team ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact or quote request form
Create an account on our customer portal
Communicate with us via phone, email, or other channels
Use our services

This information may include:

Name
Email address
Phone number
Property address
Project details and requirements
Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Pages visited and time spent
Referring website

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide quotes
Deliver and manage our services
Process payments
Send service-related communications
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations (payment processors, email services)
Professional advisors (accountants, lawyers)
Regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@homeimprovementsteam.co.uk
Phone: 023 8000 0000
Address: Southampton, Hampshire, UK